Shipping
Shipping Information
At ÏONI Swim, we are committed to providing a smooth and reliable shipping experience for our customers. We work with trusted logistics partners such as Austrian Post, FedEx, and DPD, depending on the destination.
In many cases, your parcel will be handed over to a local delivery carrier such as DHL in the destination country to ensure safe and timely delivery. If DHL is not the ideal option for your country, we will select the most suitable carrier to ensure your order is delivered safely and efficiently.
Kindly note that we only ship within Europe — intentionally, as part of our focus on quality, sustainability, and exclusivity.
Free Shipping
We are pleased to offer free standard shipping within the European Union (EU) — no minimum purchase required.
For European countries outside the EU, a flat shipping fee of €20 will be applied at checkout.
Shipping Methods and Delivery Times
Standard Shipping: Orders typically arrive within 5-7 business days.
Shipping Rates
EU: Free Shipping
European Countries outside the EU: Flat shipping fee of €20
Order Processing
Orders are processed within 1-2 business days.
You will receive a confirmation email with tracking information once your order has shipped.
Tracking Your Order
Once your order has been shipped, you will receive an email with a tracking number.
Shipping Restrictions
We do not ship to P.O. Boxes or APO/FPO addresses.
Shipping is not available to all countries. Please check the list of available countries at checkout.
Contact Us
If you have any questions or concerns about your shipment, please contact our customer service team at info@ioniswim.com. We are here to help!
Thank you for choosing ÏONI Swim!