Privacy Policy
Privacy Policy of ÏONI Swim
At ÏONI Swim, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or make a purchase. This policy complies with the General Data Protection Regulation (GDPR) and the Austrian Data Protection Act (DSG).
Information We Collect
Personal Information:
When you make a purchase or create an account, we collect personal data such as your name, email address, shipping and billing address, phone number, and payment details.
Usage Data:
We collect technical data such as your IP address, browser type, referring pages, and operating system when you interact with our website.
How We Use Your Information
To Process Orders: Fulfilling your orders and sending order confirmations and shipping updates.
Customer Service: Responding to your inquiries and providing support.
Marketing: With your consent, sending promotional emails about our products and offers.
Improvement: Analyzing user behavior to improve our services and website experience.
Legal Basis for Processing
We process your data based on:
Article 6(1)(b) GDPR (contract performance)
Article 6(1)(a) GDPR (your consent)
Article 6(1)(f) GDPR (our legitimate interests in improving services and marketing)
Sharing Your Information
We may share your data with trusted third-party service providers for:
Payment processing
Order fulfillment
Newsletter & marketing services
All providers are contractually bound to process your data in compliance with GDPR.
We may also disclose information when legally required (e.g., in response to court orders).
Data Security
We implement technical and organizational measures such as:
Secure servers
Encryption of sensitive data during transmission
Please note that no method of online transmission is 100% secure.
Your Rights (under GDPR & Austrian Law)
You have the right to:
Access and receive a copy of your personal data
Request rectification or deletion
Withdraw consent at any time (e.g., via our cookie banner or unsubscribe link)
Object to processing for direct marketing
File a complaint with the data protection authority
Supervisory Authority in Austria:
Datenschutzbehörde (Austrian Data Protection Authority)
Barichgasse 40–42, 1030 Vienna
https://www.dsb.gv.at
Cookies
Our website uses cookies to enhance your experience. Cookies are small text files stored on your device. You can control cookie preferences in your browser settings. Some cookies may be used for analytics and marketing with your prior consent.
Meta Pixel (Facebook Pixel)
We use Meta Pixel from Meta Platforms Ireland Ltd.,
4 Grand Canal Square, Dublin 2, Ireland.
This tool helps us:
Track conversions (e.g. purchases from ads)
Measure ad performance
Build custom audiences for retargeting on Facebook & Instagram
Data transfer to the U.S.: Meta Platforms Inc. is located in the U.S. and certified under the EU–U.S. Data Privacy Framework in accordance with Art. 45 GDPR.
Processing is based on your explicit consent (Art. 6(1)(a) GDPR).
You can withdraw consent at any time via the cookie banner.
See Meta’s privacy policy: https://www.facebook.com/privacy/policy/
Changes to This Policy
We may update this Privacy Policy occasionally. The most current version will always be available on our website. Changes take effect upon publication.
Governing Law
This Privacy Policy is governed by the laws of the Republic of Austria, without prejudice to your mandatory rights as a consumer under the laws of your residence.
Contact Us
If you have any questions about this Privacy Policy or how we process your data, please contact us: info@ioniswim.com