Versand
Shipping
Shipping Information
At ÏONI Swim, we are committed to providing a smooth and reliable shipping experience for our customers. We work with trusted logistics partners such as Austrian Post, FedEx, and DPD, depending on the destination.
In many cases, your parcel will be handed over to a local delivery carrier such as DHL in the destination country to ensure safe and timely delivery. If DHL is not the ideal option for your country, we will select the most suitable carrier to ensure your order is delivered safely and efficiently.
Free Shipping
We are pleased to offer free standard shipping within the European Union (EU) — no minimum purchase required.
For orders to the United States, shipping costs are already included in the product price.
For all other international destinations, a flat shipping fee of €20 will be added at checkout.
Shipping Methods and Delivery Times
Standard Shipping: Orders typically arrive within 5-7 business days.
Shipping Rates
EU: Free Shipping
USA: Shipping included in product price
Rest of World: €20 flat fee
International Shipping
We are pleased to offer international shipping to selected countries. Delivery times and rates vary based on the destination and shipping method selected at checkout. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the recipient.
Order Processing
Orders are processed within 1-2 business days.
You will receive a confirmation email with tracking information once your order has shipped.
Tracking Your Order
Once your order has been shipped, you will receive an email with a tracking number.
Shipping Restrictions
We do not ship to P.O. Boxes or APO/FPO addresses.
Shipping is not available to all countries. Please check the list of available countries at checkout.
Contact Us
If you have any questions or concerns about your shipment, please contact our customer service team at info@ioniswim.com. We are here to help!
Thank you for choosing ÏONI Swim!